Who we are
This website is operated by Digital Emporium, the creative and digital media division of the Vintage Tea Emporium Group. In this policy, “we”, “us” and “our” refer to that business.
To confirm Registered company name, company registration number and registered office address.
To confirm ICO (Information Commissioner’s Office) registration number, if applicable.
How to contact us
For any privacy question you can email info@vintageteaemporium.co.uk or write to us at 38 Market Pl, Uttoxeter, ST14 8HP, United Kingdom.
To confirm Name or role responsible for data protection enquiries (a Data Protection Officer is only required in specific circumstances).
Information we collect
We only collect information you choose to provide, plus limited technical information needed to run the website securely.
- Enquiry details you submit through our contact form.
- Any information you include when you email or call us.
- Basic technical data your browser sends (such as IP address) as part of normal, secure website operation.
Information from the enquiry form
When you complete the enquiry form we collect the details you enter — for example your name, email address, phone number, business or event name, service required, project date, location, budget indication, preferred contact method and your message.
We use these details solely to respond to your enquiry and to recommend a suitable service or package.
Communications
We use your contact details to reply to you. We do not add you to a marketing list from an enquiry without your clear, separate consent.
Analytics
This theme does not include analytics or advertising tracking. If analytics is added later, this section and the Cookie Policy must be updated, and any non-essential tracking must be enabled only with appropriate consent.
To confirm List any analytics or measurement tools actually configured in the live environment.
Our legal bases
Under UK data protection law we rely on legitimate interests and, where relevant, your consent to handle enquiry information and respond to you. Your consent can be withdrawn at any time.
How we use your information
- To respond to and manage your enquiry.
- To prepare quotations and recommend suitable services.
- To keep records of our communications with you.
- To keep the website secure and working correctly.
How long we keep it
We keep enquiry information only for as long as needed to deal with your enquiry and for our legitimate business and legal record-keeping.
To confirm Confirmed retention periods for enquiries, client records and financial records.
Keeping your information secure
We take reasonable technical and organisational measures to protect the information you provide.
Your rights
You have rights over your personal information, including to access, correct, erase or restrict it, and to object to certain uses. To exercise any right, please contact us using the details above.
Complaints
If you are unhappy with how we have handled your information you can complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.
Children’s privacy
This website and our services are intended for businesses and adults. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.